Terms of Service

Description of the services

Avyrix offers two distinct services, which may be purchased separately or together:

·Website creation: design and development of a custom website, billed per project according to the plan chosen (article 2).
·The Avyrix virtual assistant: an assistant that can be installed on the Client's website, able to answer general questions from families and visitors (visiting hours, pricing, admission process, activities, etc.) based on the information provided by the Client. It is provided under a monthly subscription (article 4).

Website creation

Quote and order

·After receiving the Client's brief, Avyrix issues a fixed-price quote stating the plan chosen, the scope of the project and the total amount. The quote is valid for 30 days.
·The order becomes firm once the deposit is paid. No work is started before that payment.

Payment in two stages

·A deposit of 50% of the total is due on ordering. It covers the design work undertaken and is non-refundable once work has started, save for a failure on the part of Avyrix.
·The balance of 50% is due after the preview has been presented and approved by the Client. Delivery of the files and going live take place after the balance has been received.

Changes

·No maximum number of changes applies during the build: requests from the Client are incorporated until the preview is approved. After going live, one round of changes per month is included in the maintenance subscription; without that subscription, any later change is quoted separately. A round covers all requests sent by the Client at one time.
·Any request that extends the scope agreed in the quote (additional pages, new features, change of artistic direction), are subject to a supplementary quote.

Content and timelines

·The Client provides the necessary content (text, photos, logo) or requests assistance from Avyrix, in which case that work is priced in the quote. The Client warrants that it holds the rights to the content it supplies.
·Stated timelines are indicative and run from receipt of the deposit and of all content. Any delay by the Client in supplying content or feedback shifts the schedule accordingly.

Ownership of the delivered site: once the price has been paid in full, the Client becomes the full owner of the site built for them — its design, content and code — and may host, modify or further develop it wherever and with whomever they choose. Avyrix retains ownership only of its internal reusable tools and components, along with the right to cite the work as a reference, unless the Client requests otherwise.

Account and registration

·The Client guarantees the accuracy of the information provided during registration and configuration of its assistant.
·The Client is responsible for the confidentiality of its password and for any activity carried out from its account.
·An account is associated with one physical facility. A client managing several sites must create a separate account for each site.

Essential commitment of the Client : the Client commits to never entering, whether through the configuration questionnaire or any other means, individual information about a specific person in its care (name, health condition, medical situation, presence, room, etc.). The Service is designed to only distribute general information about the facility.

Subscription and payment

·Access to the Service is by monthly subscription, with no set-up fee, paid through our payment processor Stripe. The account is activated automatically as soon as payment is confirmed.
·Avyrix reserves the right to suspend access to the Service in case of non-payment (repeated failed or declined subscription payment), after prior notice to the Client by email.
·The Client may cancel its subscription at any time, either from the subscription management area (Stripe portal) or by contacting Avyrix; cancellation takes effect at the end of the already-paid period.
·Subscription payments already made are non-refundable, except in the event of a clear billing error attributable to Avyrix. No pro-rata refund is issued upon cancellation during an ongoing period.

Service availability

Avyrix uses reasonable means to ensure the availability of the Service, without any guarantee of continuous, uninterrupted availability. Temporary interruptions may occur for maintenance or in the event of a failure by a third-party provider.

Limitation of liability

The assistant provides general information for guidance only and does not replace direct contact with the facility for any urgent, medical question, or one requiring a personalized answer. Avyrix cannot be held liable for decisions made solely on the basis of the assistant's replies, nor for the consequences of incorrect information provided by the Client itself in its configuration.

Intellectual property

Avyrix virtual assistant: the assistant, its code, interface and documentation remain the property of Avyrix. The Client receives a right of use for the duration of its subscription. The Client retains full ownership of the information it provides about its facility.

Commissioned websites: the site delivered to the Client belongs entirely to the Client once paid in full, under the conditions of article 2. This clause in no way restricts that ownership.

Termination

Avyrix may suspend or terminate a Client's access in the event of a serious breach of these terms, notably in case of non-compliance with the commitment described in article 2 regarding information about individuals in the facility's care.

Governing law

These terms are governed by Belgian law. Any dispute falls under the exclusive jurisdiction of the Belgian courts.

Contact

For any question regarding these terms, contact us at contact@avyrix.be.

Last updated: September 2026 · Avyrix